Terms and conditions

Effective Date: 20 March 2026

Overview

These Terms and Conditions set out the basis on which Gardens Design & Build Ltd (“we”, “us”, or “our”) provides landscaping, garden design, and construction services, and governs the use of our website. They define the rights, obligations, and responsibilities of both the Company and its clients, ensuring transparency, legal compliance, and high standards of service delivery in accordance with the Consumer Rights Act 2015 .

By engaging our services or using our website, you agree to be bound by these Terms.

1. About Us

Gardens Design & Build Ltd is a company registered in England and Wales, providing professional landscaping and garden construction services.

2. Scope of Services

We provide a full range of landscaping services, including:

• Garden design and consultation
• Hard and soft landscaping
• Installation of patios, decking, fencing, and structures
• Drainage, irrigation, and lighting systems
• Ongoing garden maintenance

All services are delivered with reasonable care and skill in accordance with industry standards.

3. Formation of Contract

A legally binding contract is formed when:

• A written quotation is accepted; and
• Any required deposit is paid

Quotations:

• Are valid for 30 days unless stated otherwise
• Are based on information available at the time

We reserve the right to revise quotations where necessary due to changes in scope, site conditions, or material costs.

4. Pricing and Payment

• Prices are quoted in GBP and may be subject to VAT where applicable
• A deposit is typically required before work begins
• Stage payments may apply depending on project size
• Final payment is due upon completion

Late payments may result in:

• Interest charges under the Late Payment of Commercial Debts (Interest) Act 1998
• Suspension of ongoing work

Ownership of materials remains with us until full payment is received.

5. Variations

Any changes to the agreed scope must be confirmed in writing. Variations may affect both cost and timelines.

6. Client Responsibilities

Clients are responsible for:

• Providing accurate information
• Ensuring safe and adequate access to the site
• Obtaining necessary permissions (e.g. planning consent)
• Disclosing known hazards or underground services

Failure to do so may result in delays or additional costs.

7. Timescales

Project timelines are estimates only.

We are not liable for delays caused by:

• Adverse weather conditions
• Supply chain disruptions
• Third-party delays
• Client-related issues

8. Website Use

Users must not:

• Misuse the website
• Attempt unauthorized access
• Copy or distribute content without permissionm

9. Complaints

We aim to resolve complaints promptly and fairly. Complaints should be submitted in writing.

10. Governing Law

These Terms are governed by the laws of England and Wales.

11. Contact

For terms and conditions-related enquiries, please contact us via the details on our website

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